A team of experienced managers, 24 hours, are ready for immediate response and service to the customer request. After operations centre receives, recognizes and categorizes a service request, it is channelled through a sophisticated system dispatch (assignment of calls) automated to service units.

Having on their hands specialized programs of call management as well as vehicle control unit we are able to give the exact time approach to customers by accident care assistants or technical breakdown units. Additionally, all telephone calls to and from our call centre are recorded and stored and made available to you at any time.

 

 

 Privacy Policy


 Last Updated 25 May 2018

At Rescueline we have always taken privacy very seriously and we are committed to respecting your privacy and protecting your personal information. This policy is in line and compliant with the requirements of the Data Protection regulation 679/2016/EU, which came into effect as of the 25th of May 2018.

This Policy is intended to summarize the Company’s data protection practices generally and to advise our associates, customers, prospective customers, job applicants, website visitors and other third parties about the Company’s privacy policies that may be applicable to them. This Privacy Policy applies to all personal information that we collect, use or process. 
Personal information means details which identify you or could be used to identify you, such as your name and ID or contact details..../click for more>>>