A team of experienced managers, 24 hours, are ready for immediate response and service to the customer request. After operations centre receives, recognizes and categorizes a service request, it is channelled through a sophisticated system dispatch (assignment of calls) automated to service units.

Having on their hands specialized programs of call management as well as vehicle control unit we are able to give the exact time approach to customers by accident care assistants or technical breakdown units. Additionally, all telephone calls to and from our call centre are recorded and stored and made available to you at any time.